01939 233 114
01939 233 114
Introducing you to our super heroes
Meet the Team
All our carefully chosen staff have the Wishing Well
core values as part of their DNA
Introducing you to our super heroes
Meet the team
All our staff are carefully chosen
and have the Wishing Well
core values
The people behind it all
Our team plays a pivotal role in the success and impact of our caregiving services. They are not just individuals working together; they are the heartbeat of Wishing Well Home Care.
With a diverse range of expertise and skills, their collective know-how ensures that we can address the unique needs and challenges of all our clients effectively. We understand the critical role our caregivers play in the lives of our clients, consistency and reliability being key to providing support when it is needed the most.
Caregiving requires more than just technical skills—it demands a genuine sense of compassion and empathy. Our team embody these qualities, forming genuine connections with our clients and their families. They understand the importance of providing emotional support alongside physical care, creating an environment where individuals feel understood, respected, and valued.
In essence, our team is the backbone of our caregiving services. They bring together their expertise, compassion, collaboration, reliability, and positive energy to enhance the lives of those we serve. Without their dedication and hard work, our mission of providing exceptional care would not be possible.
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Claire Bright
Registered Manager
I am a local lady who has worked in health and social care for over 20 years.
I have a passion for giving outstanding care and support for people living in their own homes and making a real difference to peoples lives.
It is my aim to create a service truly about people receiving our care and support and putting them at the heart of what we do.
Claire Bright
Registered Manager
I am a local lady who has worked in health and social care for over 20 years.
I have a passion for giving outstanding care and support for people living in their own homes and making a real difference to peoples lives.
It is my aim to create a service truly about people receiving our care and support and putting them at the heart of what we do.
Nicky Richmond
Deputy Manager
I have worked in the care setting for over 25 years. I’m very passionate about my job. I’m passionate about offering good quality care to all our clients.
Nicky Richmond
Deputy Manager
I have worked in the care setting for over 25 years. I’m very passionate about my job. I’m passionate about offering good quality care to all our clients.
Nicky Richmond
Deputy Manager
I have worked in the care setting for over 25 years. I’m very passionate about my job. I’m passionate about offering good quality care to all our clients.
Rachel Slack
Admin and Finance
Bio Having worked in the banking industry for thirty years I started doing some companionship calls part time for Wishing Well in 2018. When the opportunity arose in 2020 for the administration and finance role within the office, I decided to put my customer service and administration skills to good use. I now work part time doing a mix of care calls and office work and thoroughly enjoy helping to give great care to our service users.
Rachel Slack
Admin and Finance
Bio Having worked in the banking industry for thirty years I started doing some companionship calls part time for Wishing Well in 2018. When the opportunity arose in 2020 for the administration and finance role within the office, I decided to put my customer service and administration skills to good use. I now work part time doing a mix of care calls and office work and thoroughly enjoy helping to give great care to our service users.
Olivia Hessey
Senior Carer
I have worked in the care industry since I left school, alongside doing my health and social care qualifications. I have worked with children, young adults with disabilities and elderly clients in their homes. I am very enthusiastic about continuing my new role with Wishing Well.
Olivia Hessey
Senior Carer
I have worked in the care industry since I left school, alongside doing my health and social care qualifications. I have worked with children, young adults with disabilities and elderly clients in their homes. I am very enthusiastic about continuing my new role with Wishing Well.
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Olivia Hessey
Senior Carer
I have worked in the care industry since I left school, alongside doing my health and social care qualifications. I have worked with children, young adults with disabilities and elderly clients in their homes. I am very enthusiastic about continuing my new role with Wishing Well.
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What you can expect
from your carer
When you entrust your care to our team, you can expect a range of valuable qualities and services. Our caregivers are trained professionals who work with respect, integrity, and a commitment to maintaining confidentiality. They are here to lend a helping hand and are committed to making your life easier and more comfortable.
Whether it’s assisting with daily activities such as bathing and dressing, providing medication reminders, or managing complex medical conditions, our team are equipped to handle various tasks with expertise. They will also be there to offer emotional support during challenging times if you feel you need it.
They genuinely care about your wellbeing and will treat you with compassion, empathy, and kindness, taking the time to listen, understand, and provide support tailored for your specific needs.
Clear and open communication is vital to effective care. Our team will keep you and your family informed about your progress, any changes in your condition, and collaborate with other healthcare professionals involved in your care to ensure a coordinated approach.
Your safety and security are paramount to us, all our caregivers are attentive to potential risks and will work diligently to prevent accidents or injuries, taking all the necessary precautions to ensure a secure environment is created.
Overall, you can expect a caring, dedicated, and professional caregiver who goes above and beyond to ensure your wellbeing and enhanced quality of life. Our team is committed to making your caregiving experience as positive and comfortable as possible.
Keyworkers
To provide a Service of Care to service users to enable them to lead as independent a lifestyle as possible. This Care Service will involve a programme of personal care and household management that is personalised for each service user in the form of a Care Plan. Care duties will therefore include assisting the service user with the following activities and in so doing will at all times observe and respect the service user’s dignity, privacy and independence as far as practical.
- Dressing and undressing / preparing the service user for Day Care or trips out.
- Washing / bathing / showering / shaving / grooming / cleaning teeth.
- Hair care (washing / brushing).
- Nail care (Cleaning only).
- Toileting and all aspects of personal hygiene.
- Continence management.
- Care of pressure sores (under appropriate nursing supervision).
- Getting in and out of bed.
- Assisting with the use of Aids to Daily Living / Rehabilitation Aids, as required.
- Helping with rehabilitation programmes, as prescribed by Healthcare professionals.
- Day / evening / night sitting services, as required.
Healthcare – assisting the service user to take prescribed medication
Dietary Care:
- Preparation of snacks and meals according to the service user’s likes / dislikes.
- Assisting with feeding, as required.
Domestic / Household Services:
- General cleaning duties, to include cleaning / dusting / vacuuming / polishing.
- Bed-making.
- Clearing refuse and rubbish.
- Laundering / Hand-washing / Ironing as required.
- Fuel Management.
- Shopping, and the preparation of shopping lists and assistance with budgeting.
- Light gardening tasks (subject to previous agreement at the Care Plan stage).